Privacy Policy

This privacy policy is intended for use by the staff, associates, users and other stakeholders of Akanksha Junction.

Purpose

Akanksha Junction takes the privacy of all its users seriously. This privacy policy sets out a rules framework and a set of guidelines on storing, managing and using personal information of our users. Simply put, this policy sets out how we will treat your personal information. In line with our mission of building a responsible social network that connects people and businesses in new ways that resonate with consumers, culture and brands, this policy provides a set of Information Governance rules and guidelines to protect your privacy and personal information with us.

Collecting Your Personal Information

When you register at Akanksha Junction, we collect your personal information, including your email address and contact details, as may be required by us from time to time. Akanksha Junction may, at its discretion, include or remove mandatory information required for registering and using its services and portal.

Using Your Email to Activate your Account

To activate your account, we require that you verify your email address by clicking on the activation link in an email that we send to your email id. We also collect other information about your preferences, to provide you a better user experience on the website. This rich user experience includes, and is not limited to, targeted and relevant content and ads. By creating an account with Akanksha Junction, you acknowledge that the information provided is correct. By logging into Akanksha Junction, you allow Akanksha Junction to use the information to identify you, and also authorise us to use the information in accordance with our User Agreement and this Privacy Policy. We may also collect information about you when you interact with Akanksha Junction’s customer support staff either through one of our online support forums, email or other channels. We may also receive information about you from your friends and others, through picture uploads, picture tags, status updates, groups or other functionality at Akanksha Junction. Through our mobile tracking technology, we may also capture data about your location (latitude and longitude) through GPS and other mobile tracking technologies. We may use this location information (only with your consent) to inform your friends and other Akanksha Junction users, about people nearby, and to serve you ads that are more relevant to you.We also receive meta-data from photos, documents and other artefacts that you upload on Akanksha Junction.

Your User Id

Your Akanksha Junction user Id is used to identify you on the network. The user id is displayed in profile URLs on browser address bars. Other users can view information about your public profile by typing in the Akanksha Junction URL along with your user ID, on their browsers.

User Search on Akanksha Junction

To make it easier for users for find you, Akanksha Junction has a user search functionality, which enables users to search for their friends, based on their name or other personal information. Your personal information in our database will be used for the search functionality.

Information Privileges

You will be in complete control of your information. You can decide the level of detail and type of information you would like to share with other Akanksha Junction users. We will use your personal information only to identify you and serve you relevant and targeted content and ads. We will never rent, sell or otherwise provide your personally identifiable information to third parties without your consent, except as described in this policy, or as required by law. We provide functionality for you to communicate and collaborate with other users on Akanksha Junction. Such communication may be one-on-one (through a private message) or in groups or public discussion such as wall posts. Private communication between users is never disclosed to other users. You may modify your personal information at any time. When you update your information, the most current update resides on our database server. We may, however, keep a copy of the original information in our archives, for use in accordance with this privacy policy or when required by law, as the case may be. Note that any information that you post in a blog, group, forum or on any other public section of our website, can be read by everyone on the internet. If your reveal your personally identifiable information on such public sections of our website, you may receive unsolicited messages on such contact information. Akanksha Junction will not be responsible for unsolicited messages received due to such sharing of information by you. Content posted by you on groups and blogs are indexed by search engines and may come up in their search results based on the keywords in the content and the algorithms of the search engine. Note that the ideas and thoughts shared by you on such groups and forums may be read by other users on the internet and Akanksha Junction cannot guarantee protection of such information posted by you.

Deleting and Cancelling your Account

You may delete your profile at Akanksha Junction, through the Edit Profile menu option. Note that when you delete your profile, other information such as your activity feeds remain in our database and appear in activity feeds on our site (depending on the privacy settings chosen at the time of undertaking the activity). If you wish to permanently delete your account, you may request a cancellation of your account by logging a ticket in our helpdesk. We will delete your account but may retain your information in our archives to comply with legal obligations, in line with the terms of this policy. Note that such deletion may take up to one month, and some information may remain in logs and activity feeds for a longer period (generally 90 days). Once you cancel your account, you cannot re-activate it. To be back on Akanksha Junction, you will need to register afresh. On cancellation of your account, the Karma points to your credit will also be cancelled. Redemption of Karma points for cancelled accounts is not permitted. Note that even after cancellation, some information about you and your posts, remains in our databases and such information may appear in search engine results.

Information Protection

All information in our database is protected with industry standard protocols and technology. Our database and application servers may be hosted or co-located with a third party web hosting service provider. Such provider may have physical and software access to our application files and databases.

Information Dissemination and Disclosure

We encourage all our users to invite their friends and contacts to join Akanksha Junction. The invitation mail can be sent from an interface provided on our website. While sending the invitation mail, Akanksha Junction will use the name and email addresses of the people whom you invite. Note that such communication will list your name and email address in the header of the message. Periodically, we may also send reminder mails to your invitees. We may use your personal information to administer the website, provide goods, services and merchandise to you, send statements and invoices and collect payments from you, make payments to you, send you non-marketing communication, send you updates about your account and the Akanksha Junction website, send you Akanksha Junction or third-party newsletters which you have opted to receive, send you notifications based on your settings, deal with enquiries or complaints made by you, and keep the website secure. Your contact information will be shared with other Akanksha Junction users in accordance with the privacy settings chosen by you for the type of information. For example, you may choose to make your email address public but may want to hide your mobile phone number. We will never sell, rent or otherwise provide your personally identifiable information to third parties, except when required in accordance with this policy and by law. Such legal instances include, but are not limited to, compliance with civil, criminal or other legal processes, court orders, compulsory government-initiated disclosures, prevent suspected or actual illegal activities, protect ourselves from third party claims, protect the security or integrity of our websites, protect the rights, property or personal safety of Akanksha Junction or its associates, our users or the public.

Third Party Applications

When using our various plug-ins that integrate with third party applications such as Facebook and LinkedIn, you authorise Akanksha Junction to submit your information to these applications and also receive your personal information from these applications. When you choose to share an activity or content from Akanksha Junction, to another social network, such content may be posted on your profile or news feed page of the social network, along with your name. The post may also contain a back link to Akanksha Junction. For example, when you earn Karma points, win games or competitions or achieve a feat at Akanksha Junction, we may post such activity on your social network timeline, with a back link to Akanksha Junction. All such postings to other networks can be initiated only by you either at the time of sign-in to Akanksha Junction, or by clicking a button on the activity or content page. The text of such posts or news feeds may be crafted such that it may come across that you have recommended the content or service in question. Some “public” components of your profile may be crawled and indexed by various Internet search engines. Such information may come up in the results of the search engines when someone searches for your name. You may opt-out of this by making all fields in your profile as Private. However, Akanksha Junction does not warrant how often third-party search engines and applications will update their caches. As such, some components of your old profile may come up in these search engines or applications.

Information Tracking

To continuously improve our site usability and ensure a pleasant experience at Akanksha Junction, we track your usage of our applications. This tracking includes all activities that you perform on the site.

Cookies

Like all other websites, Akanksha Junction also uses cookies to track user sessions and ensure a personalized and pleasant experience for you on the website. A cookie is a file containing code that identifies you when you visit our website. The code contains a string of letters and numbers. Cookies are sent by our web server to your browser, and saved by the browser on your computer. On your subsequent visits to the site, the cookie is used to identify you.By using Akanksha Junction, you consent to our use of cookies. Cookies may be sent to your browser by Akanksha Junction, our advertisers, payment service providers or other Akanksha Junction eCommerce stakeholders. Our advertisers and partners may send cookies to your browser, to enable the display of focused, specific content and targeted advertisements on the website. Depending on the requirement, need and usage context, our web server may send Session cookies or Persistent cookies to your browser. Session cookies are valid for your current session and are deleted when you close your browsing session. Session cookies are used to store information about your site navigation, your shopping basket and other preferences. Session cookies also help us in preventing fraud. Persistent cookies help our web server recognize you on your subsequent visits to the website. Persistent cookies remain stored on your computer even after you close the browsing session. You may delete persistent cookies from your computer through your web-browser’s interface. For more information on how to remove cookies from your computer, please refer to your web browsers documentation and help files. Although the option to block all cookies exists in most modern browsers, we do not recommend blocking cookies, as this has a negative impact on personalization and user experience.

Website Statistics

Akanksha Junction uses Google Analytics to keep track of website visitors and generate various reports, insights and intelligence on website traffic. In addition, our server generates logs wherein some information about your computer, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation, is captured automatically. We may also capture information about your mobile device if you are accessing Akanksha Junction from an internet-enabled mobile device. Akanksha Junction will use this information only for its internal analytics and insight. We will never share this information with third parties, except when required by law. Some of this information is also stored by Google on its servers. To read and know more about Google’s privacy policy, please visit the following URL: https://www.google.com/privacypolicy.html. Depending on our business and analytics requirements, we may, at a future date, use an in-house or third party analytics program to keep track of our website traffic. The program, may send session and persistent cookies to your web browser, in according with this Privacy policy. Please see the Cookies section for more information. As part of our Analytics program, we may provide our advertisers and third parties with statistical information and summaries about user count and demographics. All such reports will be at a summary level and the level of detail will be such that it cannot be used to identify any individual user.

Log Files and Server Analytics

When you visit Akanksha Junction, our server receives and stores (1) URLs of originating (from where you came to Akanksha Junction) and destination (where you went after leaving Akanksha Junction) sites. Our server also receives the Internet Protocol (IP) address of your computer or of the proxy server which you use to access the Internet.

Usage and Transaction Information

Your usage and transaction information, including activities related to Karma points, donations, purchase of goods, services and other merchandise, is captured in our database.

Advertisements

To support the services we provide free to our users, Akanksha Junction will publish advertisements on its website pages and the emails sent to you. Advertisements may be sourced from Akanksha Junction’s internal network of businesses and brands or from third-party advertisement networks. We may serve our own ads or ads from third party ad networks, including but not limited to third party ad servers, ad agencies, ad exchanges, technology companies, business and market research firms and media agencies.The ads will be targeted to suit your preferences and interests. To determine your preferences and interests, Akanksha Junction or our advertisement network partners may track your behaviour on our website using Cookies, in accordance with this Privacy Policy (Please see the Cookies section for more information). An intelligent algorithm will select the relevant ads to be shown to you, based on non-personally identifiable information from your general profile fields. To offer maximum business value to our advertisers, Akanksha Junction will provide advertisers with periodic reports on the performance of their ads. We will never provide personally identifiable information to any third party, unless required by law. Akanksha Junction does not permit an opt-out mechanism for ads on its pages. If you do not agree to the Advertisements section or any other section of this policy, you may close your account with Akanksha Junction. We will use your personal information to enable our advertisers or other third parties and stakeholders to identify your nationality, ethnic origin, gender, age and other aspects.

Communication From Akanksha Junction

By creating an account and using Akanksha Junction, you agree to receive from Akanksha Junction, emails and mobile text messages containing important information about your account and the website and its features. If your mobile service provider charges for incoming text messages, you will bear the cost of service messages and feature updates sent from Akanksha Junction to your mobile device. The emails may be sent to your Akanksha Junction Inbox or to the email Id associated with your account. We may append a targeted advertisement or promotion to these informational emails. Please be aware that you cannot opt-out of receiving service messages and feature updates from Akanksha Junction.

Newsletters

We may opt to receive newsletter from Akanksha Junction or its partners. We will send you newsletters only if you have opted to receive them. At any point in time, you may opt out of our newsletter mailing lists by sending a simple “unsubscribe” email to the designated newsletter mailing address. Please note that by creating an account and using Akanksha Junction, you agree to receive from Akanksha Junction, emails containing important information about your account and the website. We may append a targeted advertisement or promotion to these informational emails.

Two-Factor Mobile Phone Authentication

To ensure security of important transactions, Akanksha Junction will deploy the industry standard two-factor authentication technique for verifying your identity. Whenever you make an important transaction or perform a high-risk activity on the website, our web server will send a secret code to your mobile phone. This secret code may be sent either through a phone call or through the Short Messaging Service (SMS). The transaction or activity can be completed only after you enter the correct code on the website. All personal information including phone numbers will be handled in accordance with the terms of this policy. We will never share your phone number or other personal information with third parties (except in accordance with the terms of this policy or when required by law).

Financial Transactions

All financial transactions and payments will be handled through trusted payment services and gateway providers. With such partners and service providers, we will share only minimal information that is required to complete the transaction. We may also share some information with our payment services and gateway providers, while dealing with refunds, complaints or other issues raised by you. We will never store your credit or debit card or banking account passwords when you enter them on our payments page. Such information is transmitted securely, through our payment services and gateway providers, using industry standard compression and security protocols.

Polls and Surveys

You may be invited to participate in polls and surveys conducted by Akanksha Junction, its partners or advertisers. Such participation may or may not be backed by incentives such as Karma points or other benefits to your account. Delivery of some incentives may require sharing of your contact information to the incentive provider. Selection of users for polls and surveys may be random, or based on personally identifiable information from your profile. The decision to participate in a poll or survey is up to you. After you complete a poll or survey, you will be given access to the overall results either immediately or at a later date, on completion of the poll or survey. The results page or email may also contain relevant advertisements from our advertisers or partners. Polls or surveys that require your personally identifiable information to be shared, will state such requirement upfront. It is then up to you whether to participate in such poll or survey or not.

Your Feedback and Testimonials

We take user feedback seriously. Akanksha Junction is committed to improving user experience of its website. Occasionally, we may seek your feedback about our website and its services. Based on the business feasibility and practical application, we may initiate suitable remedial action to improve our website and services. We may post positive testimonials received from you, in our advertisements in the print or digital media. Such testimonials may include your name and other personal information that you have provided. However, before revealing your identity, we will seek your explicit written approval through email.

Acceptance

By creating an account at Akanksha Junction and using our services, you expressly and voluntarily accept the terms and conditions of this Privacy Policy and Akanksha Junction Terms of usage.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors, in so far as reasonably necessary for the purpose as set out in this privacy policy. In addition, we may also disclose all information about you, available in our systems and databases, to the extent that we are required to do so by law or in connection with any legal proceedings or prospective legal proceedings. We may also disclose information about you in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). Furthermore, we may disclose information to an existing or prospective purchaser of any business or asset that we are selling or contemplating selling. Finally, we may also disclose information, to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. In addition, personal information that you submit for publication on Akanksha Junction, will be published on the internet and may be available, via the internet, around the world.We cannot prevent the use or misuse of such information by others. Except as provided in this privacy policy, we will not provide your information to third parties.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. To ensure zero downtime and business continuity, we may also store your information on computer systems and servers located in multiple countries. This includes countries that do not have data protection laws equivalent to those in force in the European Economic Area.

Information Security

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic and financial transactions you make to or receive from us will be encrypted using Secure Socket Layer (SSL) technology. However, please be aware that data transmission over the internet may be insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website or perform certain transactions on the website).

Policy Amendments

We may update this privacy policy from time-to-time by posting a new version on our website.You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

Your Rights

You may instruct us to provide you with any historical personal information we hold about you.Provision of such information will be subject to payment of a fee and supply of appropriate evidence that of your identity. This may include proof of residence. The documents required for establishing your correct identity may vary from time to time. While we will provide your personal historical information in accordance with this privacy policy, we may have to withhold such personal information to the extent required and permitted by law.

Third party websites

Akanksha Junction contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

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